Home Alarms Service given 100% satisfaction rating
Last updated: 16/4/2026
Rushcliffe Borough Council’s Home Alarms Service has been given another remarkable 100 per cent customer satisfaction rating.
Those who use the service fed back they were completely satisfied with the authority’s Housing Support administration team when they had the need to use the facility.
The alarms provide security, reassurance and independence for hundreds of people across Rushcliffe and neighbouring areas.
A pendant is worn on a neck cord or wrist with a trigger that can be pressed to call the authority in the instance of a medical or other emergency.
The Council’s Cabinet Portfolio Holder for Planning and Housing Cllr Roger Upton said: “It is amazing to see our Home Alarms Service receive another 100% satisfaction rating as the service continues to provide incredible support.
“We are delighted to be able to offer this wonderful service that gives peace of mind to hundreds of residents across the Borough and to know how much they appreciate it.
“This latest survey highlights that our team upholds an exceptional level of customer service and this is the 10th year we have secured a rating of more than 95 per cent.
“The alarms can provide a lifeline and provide many families with that extra comfort allowing residents to stay independent in their own home and knowing that help is no more than a press of a button away.”
Home Alarms are accessible to residents living in Rushcliffe and other areas of Nottinghamshire with free demonstrations available.
Residents can also take advantage of a special limited-time offer where all new Home Alarm customers can enjoy free installation until June 30, 2026.
To find out more about the service, contact the Council’s Housing Support Team on 0115 981 9911 or visit our Home Alarms page.