Contracts / Procurement - Freedom of Information Requests

Disclosure Log - Contracts / Procurement

2024

March

Reference: 2619350

Subject:

What ERP (Enterprise Resource Management) or Finance system is currently used at Rushcliffe Borough Council
When does your contract expire?
Do you have any planned upgrades of the software? If so, when?
Are you planning to go to market for a replacement ERP/ Finance system?
If so, when?
Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.
What is the annual contract value of the software?

Response date: 26 March 2024

Response: Response to this request - 2619350.

Reference: 2636099

Subject:

Do you have a dedicated procurement team?
How many FTE’s are dedicated to procurement?
Please complete the following table for procurement projects undertaken in the last 12 months
Please complete the following table for the 5 highest value procurement projects undertaken in the last 12 months
What was your spend in the last 12 months for e-tendering / procurement platform software
Please complete the following for the Dynamic Purchasing Systems that you use (please add extra rows if required)
Do you use procurement cards? If so, what was the spend in the last 12 months and what was the cost of this service net of any rebates?

Response date: 26 March 2024

Response: Response to this request - 2636099.

Reference: 2619355

Subject:

This is an information request relating to council phone contracts abroad

Please include the following information for the last three financial years, 2020/21, 2021/22, 2022/23:

Total number of overseas phone contracts
The reasons for issuing each overseas phone contract, including the country it was issued for and whether it was issued to an official or counsellor.
What each overseas contract included. For example what level of data (4g,5g etc), number of minutes, calls or any subscriptions.
The total annual spend on overseas phone contracts.

Response date: 21 March 2024

Response: Response to this request - 2619355.

Reference: 2585372

Subject:

What Content Management Platform is used to manage the Local Authority’s corporate website?
Is this developed in house or by an external provider?
If an external provider, please provide:
1. Name of the provider
2. Renewal date for the contract
3. Annual support cost
Are there plans to review provision of your content management system in the next 12 months?
Please provide the name, email and phone of the individual responsible for the content management system within your organisation.

Response date: 19 March 2024

Response: Response to this request - 2585372.

February

Reference: 2581316

Subject:

What is your current email provider (e.g. Outlook or G-suite)?
Do you have a solution for secure email in place (Y/N)?
Who is your current email security provider (e.g. Egress)?
When is the contract up for renewal?
Typically what is the chosen duration of these contracts 12, 24, or 36 Months?
Name and contact details of the person responsible?
Current annual spend for this contract?
Current number of licenses for this contract?
Did you purchase via a reseller, or partner (if yes, please specify who e.g. Phoenix, softcat etc.)?
Are you planning on assigning specific budgets for securing email communication in 2024?
Do you procure through the G-Cloud framework (if not, how do you procure & plan to procure secure email in the future)?

Response date: 19 February 2024

Response: Response to this request - 2581316.

Reference: 2575811

Subject:

Who is responsible for HMO/ Selective/ Additional Licensing?
Their contact details - email address and phone number.
What software are you using for HMO/ Selective/ Additional Licensing? For example, Metastreet, Idox, Verso, Civica.
What is the renewal date for the software contract?
What schemes are you looking to introduce, i.e. selective/ additional?

Response date: 09 February 2024

Response: Response to this request - 2575811.

January

Reference: 2573167

Subject:

Do you use claims management software to manage your insurance claims?
If you do not, how do you currently manage your insurance claims?
If you do use claims management software, what is the name of the software system you currently use?
When is the contract for your current system up for renewal?
When did you last carry out a formal tender exercise?
What is the total annual cost of the system on an annual basis, over the last 5 years?

Response date: 30 January 2024

Response: Response to this request - 2573167.

Reference: 2565629

Subject:

Which ERP (Enterprise Resource Management) or Finance System is currently used?
Which version of the software are you currently on?
What is the total contract value?
What is the annual contract value?
When does your contract expire?
Do you have any planned upgrades of the software? If so, when?
Are you planning to go to market for a different ERP or Finance system? If so, when?
Who is the person responsible for your ERP or Finance system? Please provide, full name, job title and contact information if possible.

Response date: 29 January 2024

Response: Response to this request - 2565629.

Reference: 2572203

Subject:

The type of contract I wish to see is below:

Dedicated hosting- Managed environment
Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.
Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

Response date: 29 January 2024

Response: Response to this request - 2572203.

Reference: 2573042

Subject:

Please prove information on contracts for:

Contracts information required for:

0-19 Services
Falls Prevention Services
Integrated Lifestyle Services
Smoking Cessation Services
Drugs & Alcohol Services
Sexual Health Services
Domestic abuse services
Health Check Services
Weight Management (adult & children)
Diabetic Eye screening

Response date: 25 January 2024

Response: Response to this request - 2573042.

2023

December

Reference: 2549300

Subject:

The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

Enterprise Resource Planning Software Solution (ERP):

Primary Customer Relationship Management Solution (CRM):
For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.

Primary Human Resources (HR) and Payroll Software Solution:
For example, iTrent, ResourceLink, HealthRoster; software of this nature.

The organisation’s primary corporate Finance Software Solution:
For example, Agresso, Integra, Sapphire Systems; software of this nature.

Name of Supplier: Can you please provide me with the software provider for each contract?
The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts.
Number of Users/Licenses: What is the total number of user/licenses for this contract?
Annual Spend: What is the annual average spend for each contract?
Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Response date: 28 December 2023

Response: Response to this request - 2549300.

Reference: 2545605

Subject:

Contract Title: Please provide me with the contract title.
Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)
Existing/Current Supplier: Please provide me with the supplier name for each contract.
Brand: Please state the brand of hardware or software
Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.
Annual Average Spend: Please provide me with the most recent annual spend for this contract?
Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)
Contract Expiry Date: Please can you provide me with the date of when the contract expires.
Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.
Number of Physical Server: Please can you provide me with the number of physical servers.
Number of Virtual Servers: Please can you provide me with the number of Virtual servers.
Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.
Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

Response date: 28 December 2023

Response: Response to this request - 2545605.

November

Reference: 2535158

Subject:

Please can you provide me with the following information held by your council regarding Disabled Facilities Grants -

The Head/Manager responsible for Disabled Facilities Grants, their contact details including telephone number and email address.
Details of your current software that you use to manage customers applications, e.g. NEC, Idox, Civica, etc. including contract cost, duration of the contract and its expiry date.

Response date: 16 November 2023

Response: Response to this request - 2535158.

October

Reference: 2527219

Subject:

Does your organisation use specific performance management software?
1. If the answer to question A is no, how does your organisation record performance management information?
If applicable, what is the name of the performance management software used by your organisation?
If applicable, is your performance management software a bespoke package or an off the shelf application?
What is the job title of the person responsible for performance management within your organisation?

Response date: 31 October 2023

Response: Response to this request - 2527219.

Reference: 1864308

Subject:

CRM Platform Information:
1. What CRM platform does your council currently use?
2. When is the contract end date for the CRM platform?
3. When was the CRM contract last re-tendered?
4. Could you please provide the contract value for the CRM platform? (Please note that invoices exceeding £5,000 are required to be accessible to the public.)
5. Is there an intent to release a tender for CRM platforms in the foreseeable future? If so, kindly provide an estimated timeline or relevant details.

CMS Platform Information:
1. What CMS platform does your council currently use?
2. When is the contract end date for the CMS platform?
3. When was the CMS contract last re-tendered?
4. Could you please provide the contract value for the CMS platform? (Please note that invoices exceeding £5,000 are required to be accessible to the public.)
5. Is there an intent to release a tender for CMS platforms in the foreseeable future? If so, kindly provide an estimated timeline or relevant details.

Response date: 18 October 2023

Response: Response to this request - 1864308.

Reference: 1863612

Subject:

When was your last networking (LAN, Core & Edge refresh, and when is the next refresh planned?
1. What would you like to improve upon in your next refresh?
2. Could you please confirm the supplier for your current contract and the vendor that you are using ?
When was your last Wi-Fi refresh, and when is the next refresh planned?
1. What would you like to improve upon in your next refresh?
2. Could you please confirm the supplier for your current contract and the vendor that you are using ?
When was your last telephony or Unified Communications refresh, and when is the next refresh planned?
1. What would you like to improve upon in your next refresh?
2. Could you please confirm the supplier for your current contract and the vendor that you are using ?
Do you currently use SD-WAN or SASE, if not it this something that you are planning to do?
1. If yes, could you please confirm the supplier for your current contract and the vendor that you are using ?
How many users do you currently have in your contact centre?
1. What would you like to improve upon with your contact centre
2. Could you please confirm the supplier for your current contract and the vendor that you are using?

Response date: 18 October 2023

Response: Response to this request - 1863612.

Reference: 1859448

Subject:

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management specifically around the services below:

Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.
Lift service and maintenance – Service contract for lift service and maintenance.
Food – Service contract that is focused around catering services.
General waste services contracts – The organisation’s primary general waste service contract.
Laundry services - where clothes and linen can be washed and ironed.
1. Contract profile questionnaire for each type of contract:
2. Supplier/Provider of the services
3. Total Annual Spend – The spend should only relate to each of the service contracts listed above.
4. A description of the services provided under this contract please includes information if other services are included under the same contract.
5. The number of sites the contract covers
6. [ONLY FOR LIFT CONTRACT] The Brand name of the type of lifts used by the organisation
7. The start date of the contract
8. The end date of the contract
9. The duration of the contract, please include information on any extensions period.
10. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Response date: 18 October 2023

Response: Response to this request - 1859448.

September

Reference: 1848663

Subject:

Do you use a social media management platform?
If so, what tools do you use?
How much do you spend annually on a Social media management tool?
Which month & year does your contract with your supplier end?
Do you use a social listening / media monitoring platform?
If so, what tools do you use?
How much do you spend annually on a social listening / media monitoring tool?
Which month & year does your contract with your supplier end?
Who is the senior officer in charge of these contracts?

Response date: 28 September 2023

Response: Response to this request - 1848663.

Reference: 1849673

Subject:

Please provide details in respect of the Time and Attendance System contract

The details we require are:

What are the contractual performance KPI's for this contract?
Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
Start date & duration of framework/contract?
Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
Who is the senior officer (outside of procurement) responsible for this contract?

Response date: 26 September 2023

Response: Response to this request - 1849673.

Reference: 1842812

Subject:

Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.
Food – Service contract that is focused around catering services.
Laundry services - where clothes and linen can be washed and ironed.

Contract profile questionnaire for each type of contract:
Supplier/Provider of the services
Total Annual Spend – The spend should only relate to each of the service contracts listed above.
A description of the services provided under this contract please includes information if other services are included under the same contract.
The number of sites the contract covers
[ONLY FOR LIFT CONTRACT] The Brand name of the type of lifts used by the organisation
The start date of the contract
The end date of the contract
The duration of the contract, please include information on any extensions period.
Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Response date: 14 September 2023

Response: Response to this request - 1842812.

Reference: 1840019

Subject:

Do you tender collections of clinical waste from council resident premises?

The date of the next tender for the collection and disposal of clinical waste?

Where will details of this tender be published ? Will it be direct or run by a 3rd party?

Please can you give the name of the incumbent service provider for Clinical Waste collection and disposal.

Current contract Term in Years with any notes relating to Extensions.

Contract Expiry Date

Annual Tonnage or Volume for Clinical Wastes

Estimated Contract Value

Response date: 14 August 2023

Response: Response to this request - 1840019.

Reference: 1840061

Subject:

Enterprise Resource Planning Software Solution (ERP)

Primary Human Resources (HR) and Payroll Software Solution

Name of Supplier: Can you please provide me with the software provider for each contract?
The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

Please also list the software modules included in these contracts.
Number of Users/Licenses: What is the total number of user/licenses for this contract?
Annual Spend: What is the annual average spend for each contract?
Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Response date: 14 August 2023

Response: Response to this request - 1840061.

August

Reference:

1840324

Subject:

1a. Who is the incumbent supplier for the provision of the council's Housing Register software?

1b. Start date and duration of the contract?

1c. Has a decision been made as to whether the existing contract will be renewed/extended?

1d. What has been the average annual spend to date for the council's current Housing Register software?

1e. Who is the senior officer (outside of procurement) responsible for this contract?

1f. Please provide any specification/documentation relating to the last procurement exercise for this contract

2a. Who is the incumbent supplier for the councils Homelessness Case Management software?

2b. Start date and duration of the contract?

2c. Has a decision been made as to whether the existing contract will be renewed/extended?

2d. What has been the average annual spend to date for the council's current Homelessness Case Management software?

2e. Who is the senior officer (outside of procurement) responsible for this contract?

2f. Please provide any specification/documentation relating to the last procurement exercise for this contract.

Response date: 23 August 2023

Response: Response to this request - 1840324.

Reference: 1822794

Subject:

Information on the contract register.

Response date: 9 August 2023

Response: Response to this request - 1822794.

Reference: 1830519

Subject:

The contract information sent by the organisation previously has now expired please can you provide me with a new update of the telephone maintenance contract:

Please can you send me the following contract information with regards to the organisation’s telephone system maintenance contract (VOIP or PBX, other) for hardware and Software maintenance and support if all the information is still the same besides the contracts dates please send just the new contract dates. It would be much appreciated.

Contract Type: Maintenance, Managed, shared (If so, please state orgs)
Existing Supplier: If there is more than one supplier, please split each contract up individually.
Annual Average Spend: The annual average spends for this contract and please provide the average spend over the past 3 years for each provider
Hardware Brand: The primary hardware brand of the organisation’s telephone system.
Number of telephone users:
Contract Duration: please include any extension periods.
Contract Expiry Date: Please provide me with the day/month/year.
Contract Review Date: Please provide me with the day/month/year.
Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g., Contact Centre, Communication Manager.
Telephone System Type: PBX, VOIP, Lync etc
Contract Description: Please provide me with a brief description of the overall service provided under this contract.
Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes.
Contact Detail: Of the person from within the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address.

If the service support area has more than one provider for telephone maintenance, then can you please split each contract up individually for each provider.

If the contract is a managed service or is a contract that provides more than just telephone maintenance, please can you send me all the information specified above including the person from within the organisation responsible for that particular contract.

If the maintenance for telephone systems is maintained in-house, please can you provide me with:

Number of telephone Users:
Hardware Brand: The primary hardware brand of the organisation’s telephone system.
Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g., Contact Centre, Communication Manager.
Contact Detail: Of the person from with the organisation responsible for telephone maintenance full Contact details including full name, job title, direct contact number and direct email address.

Also, if the contract is due to expire, please provide me with the likely outcome of the expiring contract.

If this is a new contract or a new supplier, please can you provide me with a short list of suppliers that bid on this service/support contract?

Response date: 04 August 2023

Response: Response to this request - 1830519.

July

Reference: 1807460

Subject:

What system do you use to take online payments from service users, and who supplies it?
When did you start using this system?
When does the contract end for this system?
What is the annual cost of the system?
Where is the system hosted? Please specify if it is hosted by the council in its own data centre, hosted by the council in its own cloud environment (such as AWS or Azure), hosted by the supplier as a discrete instance, or hosted by the supplier as a true software as a service
How does the system integrate with the other elements of your online service delivery platform?

If you use more than one solution for online payments, please could you answer the above questions for each of them.

Response date: 19 July 2023

Response: Response to this request - 1807460.

Reference: 1806450

Subject:

Rushcliffe Borough Council' current BACS software incumbent product & the renewal date of the contract. This is to identify tender opportunities.

Response date: 19 July 2023

Response: Response to this request - 1806450.

Reference: 1816650

Subject:

Please can you provide me with information concerning the maintenance of your corporate estate i.e. operational buildings, land and any other property (e.g. investment) and schools, if they are within your jurisdiction. Not any social housing/dwellings.

Q1. What type of maintenance management model does your organisation use? E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal workforce, principal contractor etc.
Q2. Can you provide a list of the approved contractors used?
Q3. What are the total values of contracts granted?
Q4. When do these contracts expire?
Q5. What services are provided in each contract?
Q6. What procurement method was used? E.g. Open ITT, Framework if so, which one?

Response date: 13 July 2023

Response: Response to this request - 1816650.

June

Reference: 1805567

Subject:

As per my records, below mentioned contracts have expired. I would like to know whether these contracts are still valid or replaced by any other supplier.

Lift - Morris Vermaport
Waste - Nottingham County Council

If all the information besides the contract dates are the same, I am happy to just receive an update on the contract dates.

Response date: 30 June 2023

Response: Response to this request - 1805567.

Reference: 1135676

Subject:

Information about contracts for annual billing printing.

Response date: 27 June 2023

Response: Response to this request - 1135676.

Reference: 1135680

Subject:

I am writing to you under the Freedom of Information Act 2000 to request the following information from Rushcliffe Council:

Beyond those tenders currently in the public domain, what existing and forthcoming opportunities are currently in your procurement pipeline in relation to debt collection, recovery, and enforcement services, specifically in the following areas:
Penalty Charge Notices issued for parking infringements
Council tax arrears
Non-domestic rates paid by local businesses
Sundry debt arrears
Low Emission Zone/Clean Air Zone/Congestion Zone non-compliance
Bus lane violations
Moving traffic offences
Speed enforcement
Free flow tolling
Road pricing (including charges to enter bridges and tunnels)
For those opportunities which are currently in the pipeline, what is the estimated contract value for each individual pipeline opportunity (given in £1000s of pounds)?
For those opportunities currently in the pipeline, can you provide an expected timetable for the future tendering of those opportunities (please provide the timeline on a month-by-month basis or describe, in months, the estimated tender process length)?
Regarding each opportunity please could you include:
The current supplier/suppliers
Key individuals/team involved in the procurement process.

Response date: 27 June 2023

Response: Response to this request - 1135680.

Reference: 1805309

Under the Freedom of Information act please could I request a full list of all the sub-contractors/suppliers that were involved on Bingham Arena Leisure Centre.

Response date: 23 June 2023

Response: Response to this request - 1805309.

Reference: 1804223

Please can you send me a list of the third party software that you use for processing and assessing planning applications , including

The names of providers (e.g. Idox, Def)
How much you pay for this annually
Length of the contract
When the contract is due to finish

Response date: 19 June 2023

Response: Response to this request - 1804223.

Reference: 1135676

Contract information.

Response date: 14 June 2023

Response: Response to this request - 1135676.

May

Reference: 1111521

Please could you answer the following questions under the Freedom of Information act

The name of the Enterprise Resource Planning (ERP) system used to support the following areas to include the date of purchase

An Enterprise Resource Planning (ERP) system is a software system that is designed to integrate and automate a wide range of business processes and operations across different functional areas of an organization.

Response date: 23 May 2023

Response: Response to this request - 1111521.

Reference: 1123394

What IT Service management (ITSM) platform are you currently using? (e.g. ServiceNow, BMC, Freshworks, 4ME, Hornbill, ManageEngine, etc) Please provide the platform name.
When is your current ITSM platform contract due for renewal? Please provide month/year.
Who (if there is one) is your current supplier of professional and managed services for your ITSM platform?
How many user licences do you have for your ITSM platform?
Who is the principal contact for IT Services within your organisation? i.e. Director of IT or Head of Service Delivery. Please provide LinkedIn or available contact details (where appropriate).

Response date: 19 May 2023

Response: Response to this request - 1123394.

Reference: 1123376

Network Provider(s) - Please provide me with the network provider name e.g., EE, Telefonica, Vodafone, Three

Annual Average Spend for each Network Provider - Can you please provide me with the average annual spend over the last 3 years. If this is a new contract, can you please provide the estimated annual spend.

Number of Connections- Number of connections for each network provider. (Number of voices only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.

Duration of the contract- please state if the contract also includes contract extensions for each provider.

Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)

Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date. I require the contract dates of the signed agreement. If the contract is rolling, please state.

Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.

The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided, please send me their actual job title.

If the mobile phone contract is provided by a managed contract, please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.

Please can you provide me with the latest information- If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.

Also, if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the contract status?

If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?

Response date: 19 May 2023

Response: Response to this request - 1123376.

Reference: 1119410

We would be grateful if you could help in answering our request for information for the following questions; answering for A-J on questions 1-8.

Photocopiers/MFDs (Multi-Functional Device)
Printers
Print room / reprographic
Desktops
Laptops
Displays
Network
Cyber security
Audio Visual
Infrastructure

Please name all the IT resellers that you have contacts with and buy from.
What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.
What year and month is the next hardware refresh due?
Please name the number of devices deployed by the NHS/Fire service/university/council/school?
In reply to question 4, which department/facility are those located?
Please name the brand and model of the devices mentioned and the spend for each product.
Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.
Do you normally purchase equipment as services or as a capital?
What is your annual print/copy volume and spend?
Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.
Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Response date: 16 May 2023

Response: Response to this request - 1119410.

April

Reference: 1102602

I would like to know about the contractual arrangement between the operator of Keyworth Leisure Centre and the Council.

Is a copy of the contract available to share with me under Freedom of Information Act?

Could you please include the operator's company registration number in whatever information you'd be able to share.

I'm also interested to know how the council manages the operator and ensures its level of service meets its contractual obligations.

Response date: 28 April 2023

Response: Response to this request - 1102602.

Reference: 1098502

I’m keen to understand Rushcliffe’s intention regarding the procurement of recruitment services, I have discovered the previous contract award and can see the current arrangement may be due to expire.

Response date: 20 April 2023

Response: Response to this request - 1098502.

Reference: 1075534

We kindly request information on the contracts your council currently commissions for the following services:

Dementia Support
Hospital Discharge
Social Prescribing
Information and Advice Services
Advocacy
Carers Support
End of Life Care
Community Champions / Wellbeing Coordinators
Elderly Day Centre
Befriending
Footcare/toenail cutting
Non-Emergency Patient Transport
Bereavement Support
Digital Inclusion

Response date: 20 April 2023

Response: Response to this request - 1075534.

March

Reference: 1080172

Subject:

What is your current email provider (e.g. Outlook or G-suite)?
Do you have a solution for secure email in place (Y/N)?
Who is your current email security provider (e.g. Egress)?
When is the contract up for renewal?
Typically what is the chosen duration of these contracts 12, 24, or 36 Months?
Name and contact details of the person responsible?
Current annual spend for this contract?
Current number of licences for this contract?
Did you purchase via a reseller (if yes, please specify who)?

Budget & procurement

Are you planning on assigning specific budgets for securing email communication in 2023?
Do you procure through the G-Cloud framework (if not, how do you procure & plan to procure secure email in the future)?

Response date: 31 March 2023

Response: Response to this request - 1080172.

Reference: 1056491

Subject:

Which ERP (Enterprise Resource Management) or Finance system is currently used?
What was the total value of the contract?
When does your contract expire?
Do you have any planned upgrades of the software? If so, when?
Are you planning to go to market for a different ERP/ Finance system? If so, when?
Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.

Response date: 31 March 2023

Response: Response to this request - 1056491.

Reference: 1060580

Subject:

How many employees do you have?
How many printers (A4, A3 single function or multi-function) do you have?
How many print servers do you have?
Do you use any print management software (Equitrac, SafeQ, PaperCut, PrinterLogic etc)?
Who supplies your printers, software and servers?
If so, which do you use?
What is the job title of the person responsible for printers within your organization?

Response date: 10 March 2023

Response: Response to this request - 1060580.

February

Reference: 1025685

As per my records, Thyssenkrupp Lift and Spotlight Cleaning contracts have expired. I would like to know whether these contracts are still valid or replaced by any other supplier.

If all the information besides the contract dates are the same, I am happy to just receive an update on the contract dates

Below highlighted original FOI request for your reference only.

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management.

Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.

Lift service and maintenance – Service contract for lift service and maintenance.

Food – Service contract that is focused around catering services.

General waste services contracts – The organisation’s primary general waste service contract.

Laundry services where clothes and linen can be washed and ironed.

Contract profile questionnaire for each type of contract:

Supplier/Provider of the services
Total Annual Spend – The spend should only relate to each of the service contracts listed above.
A description of the services provided under this contract please includes information if other services are included under the same contract.
The number of sites the contract covers
The start date of the contract
The end date of the contract
The duration of the contract, please include information on any extensions period.
Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Response date: 24 February 2023

Response: Response to this request - 1025685.

Reference: 1012929

The type of contract I wish to see is below:

Dedicated hosting- Managed environment
Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.
Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

For the different types of hosting services, can you provide me with the following information:

Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
What is the annual contract value for each contract?
What type of cloud environment?

Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate.

Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
What is the contract period in years? Please include whether the agreement has any extension periods?
What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.

Response date: 23 February 2023

Response: Response to this request - 1012929.

Reference: 1028273

What applications is your organisation using for the following back-office functions?
What applications is your organisation using for the following business areas?
Does your organisation use the following Microsoft products - Office 365 and Azure?
If your organisation uses Microsoft Office 365, how many total licences do you have?
Can you provide the main names and email contacts for:
1. ICT Procurement manager
2. CIO/Head of ICT
3. Head Of Cloud/Licencing

Response date: 13 February 2023

Response: Response to this request - 1028273.

Reference: 1007114

Subject:

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

If any, which software solution(s) are used to manage your corporate property/assets, ownerships and occupations, lease agreements and facilities management (CAFM), and who are your current provider(s)?
What is the start date and duration of the contract(s)?
Is there an extension clause in the contract(s) and, if so, the duration of the extension?
Has a decision been made yet on whether the contract(s) will be extended or renewed?
What is the annual value of the contract(s)?
What is the total contract value of each contract?
How was the contract(s) procured, e.g., framework/tender?
Who is the senior officer responsible for these systems?

Response date:

21 December 2022

Response: Response to this request - 1007114.

2022

December

Reference: 980677

Information about hosting contracts with 3rd party providers.

Response date: 21 December 2022

Response: Response to this request - 980677.

Reference: 977135

Information about call centre and inbound network services contracts.

Response date: 9 December 2022

Response: Response to this request - 977135.

Reference: 973576

Would you please be able to confirm if you currently use any contracted security services provider? If so, are you please able to tell me the name and when their associated contact is up for renewal? Are you able to confirm how much you spent last year on security services?

Would you also please be able to confirm the details of any training provider frameworks you currently utilise and when these frameworks are open for new applications? This is in terms of the Adult Education Budget for unemployed local residents or staff training. Are you able to confirm how much your current skills budget is and how much of this you subcontract out?

Response date: 2 December 2022

Response: Response to this request - 973576.

November

Reference: 970913

Information about the contracts register.

Response date: 11 November 2022

Response: Response to this request - 970913.

Reference: 968378

Information about the contracts register.

Response date: 11 November 2022

Response: Response to this request - 968378.

Reference: 969706

Information about software systems.

Response date: 10 November 2022

Response: Response to this request - 969706.

October

Reference: 958916

Request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support

Response date: 27 October 2022

Response: Response to this request - 958916.

Reference: 955388

Subject: Information about lift contracts.

Response date: 13 October 2022

Response: Response to this request - 955388.

Reference: 943867

Subject:

Who provides the organisations BACS payments and Direct Debit collection software?

How you came to the decision to choose these companies?

Do you use a Tender process or do you contact suppliers directly?

If you go out to tender, are you able to tell us your process for applying

Please provide your current expenditure for your Bacs payment processing and Direct Debit collection.

When does your current contract(s) with BACs payment and direct debit collection software expire?

What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period?

Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation?

Response date: 5 October 2022

Response: Response to this request - 943867.

July

Reference: 920197

Subject:

Response date: 29 July 2022

Response: Response to this request - 920197.

March

Reference: A1346651

Subject:

Questions about your Core Systems:

Enterprise Resource Planning (ERP) or Finance system
Customer Relationship Management (CRM) System
Supply Chain Management (SCM) System
Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling
Human Capital Management (HCM) or HR and Payroll system/s
Analytics or Business Intelligence system

Response date: 25 March 2022

Response: Response to this request - A1346651.

Reference: A1346601

Subject:

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management.

Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.
Lift service and maintenance – Service contract for lift service and maintenance.
Food – Service contract that is focused around catering services.
General waste services contracts – The organisation’s primary general waste service contract.
Laundry services where clothes and linen can be washed and ironed.

Contract profile questionnaire for each type of contract:

Supplier/Provider of the services.
Total annual spend – The spend should only relate to each of the service contracts listed above.
A description of the services provided under this contract please includes information if other services are included under the same contract.
The number of sites the contract covers.
The start date of the contract.
The end date of the contract.
The duration of the contract, please include information on any extensions period.
Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Response date: 24 March 2022

Response: Response to this request - A1346601.

Reference: A1346577

Subject:

Photocopiers/MFDs (Multi-Functional Device)
Printers

Please name all of the IT resellers that you have contacts with and buy from
What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1?
What year and month is the next hardware refresh due?
Please name the number of devices deployed
Please name the brand of the devices mentioned
Details on how these were procured (By Framework)
- Procurement method
- If Framework, please state which one.
What is your annual print/copy volume and spend?
Who is the person(s) within your organization responsible for these contract(s)? Please provide their title and their contact details.

Response date: 21 March 2022

Response: Response to this request - A1346577.

Reference: A1346570

Subject: Print contract information.

Do you currently utilise a managed print contract?
If so, is it under a framework and what is that framework?
Can you name the current incumbent supplier?
When does the contract start and finish?
What is the annual expenditure under this contract?
Who is the key sponsor of this contract and what are their contact details?
Please can you confirm who places print orders and their name/s and contact details?

Response date: 10 March 2022

Response: Response to this request - A1346570.

Reference: A1346525

Subject: Contact centre/call centre contracts.

Response date: 18 March 2022

Response: Response to this request - A1346525.

February

Reference: A1346396

Subject:

Which software supplier do you use for the administration of
1. Council Tax
2. Business Rates
3. Council Tax Support
  In relation to each of the following, please provide the information for current date and January 2021
Number of Council Tax accounts paying by direct debit?
Where possible, please provide the number of accounts split by council tax band.
If known, please provide % paying by direct debit split by benefit and non-benefit cases
How many business rates payers pay by direct debit?

Response date: 28 February 2022

Response: Response to this request - A1346396.

Reference: A1346371

Subject:

The social value weighting applied in all above threshold tenders and frameworks issued in 2021 for contracts or frameworks. I do not require information on products or construction, only services, but if the information is recorded in one dataset, I am happy to “clean” this myself.

The price and quality weightings used in the above contracts or frameworks. Again, if the dataset contains all tenders, I am happy to “clean” the data.

Response date: 18 February 2022

Response: Response to this request - A1346371.

Reference: A1346309

Subject: Information that relates to a specific telephone maintenance contract.

Response date: 4 February 2022

Response: Response to this request - A1346309.

January

Reference: A1346216

Subject:

The amount of spend that was spent on "Professional Services", "Professional Fees", "Consultancy" or work that may be similar to those listed in the last 12 months.
The Actual spend value each Supplier for the roles listed above in the last 12 months.

Response date: 19 January 2022

Response: Response to this request - A1346216.

2021

December

Reference: A1346070

Subject: Information about contracts for Mercedes Benz vehicles.

Response date: 15 December 2021

Response: Response to this request - A1346070.

Reference: A1346122

Subject: Information about office and building cleaning - service contracts.

Response date: 15 December 2021

Response: Response to this request - A1346122.

Reference: A1346158

Subject:

Please can you provide the name of the software supplier and product name used within the Council for the following areas:

Building Control
Planning (Development Control)
Environmental Health
Local Land Charges
Grounds Maintenance
Licensing (includes taxi, alcohol, animal, etc)
Private Sector Housing (HMO)
Fleet Management
Trading Standards
Waste Management

For each of the areas listed in Question 1, can you please provide the current contract expiry date;
For each of the areas listed in Question 1, can you please provide the current contract value and the annual support and maintenance costs;
Please can you confirm whether any of the above areas are done as a shared service, if so, which ones?
For each of the areas listed in Question 1, are you planning to go to market for a different software supplier? If so, when?
For each of the areas listed in Question 1, can you please provide the name, job title, contact number and email address of the person responsible for the management of that service.

Response date: 10 December 2021

Response: Response to this request - A1346158.

Reference: A1346129

Subject:

Q1. Companies awarded?

Photocopiers/MFDs
Printers
Print room / reprographics

Q2. Length of contract/s and end dates?

Photocopiers/MFDs
Printers
Print room / reprographics

Q3. Number of devices?

Photocopiers/MFDs
Printers
Print room / reprographics

Q4. Annual print/copy volume

Photocopiers/MFDs
Printers
Print room / reprographics

Q5. Annual spend?

Photocopiers/MFDs
Printers
Print room / reprographics

Q6. Details on how these were procured. i.e. By Framework a. Procurement method b. If Framework, please state which one.

Q7. Do you have any print management software? If so, which software?

Q8. Do they supply you with any scanning software (additional to the software native to the device)?

Q9. What Document Management solution/s do you currently use within your organization?

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's?

Response date: 3 December 2021

Response: Response to this request - A1346129.

November

Reference: A1345977

Subject: Regarding the use of MFDs (Multifunctional Devices) and/or Managed Print Services.

Response date: 22 November 2021

Response: Response to this request - A1345977.

Reference: A1345911

Subject: Information about tyre contract for fleet vehicles.

Response date: 2 November 2021

Response: Response to this request - A1345911.

October

Reference: A1345891

Subject: Information about environmental enforcement contract.

Response date: 21 October 2021

Response: Response to this request - A1345891

Reference: A1345826

Subject: I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.
The type of contract I wish to see is below:

Dedicated hosting- Managed environment
Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.
Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

Response date: 11 October 2021

Response: Response to this request - A1345826

September

Reference: A1345742

Subject: Information about confidential waste contract.

Response date: 22 September 2021

Response: Response to this request - A1345742.

Reference: A1345631

Subject: Contract information for property and service provision.

Response date: 10 September 2021

Response: Response to this request - A1345631.

Reference: A1345578

Subject:

I am trying to establish how the council procures its external litter bins and have the following questions:

What has the council spent in each of the last 4 years to March 2021 on external street and park litter bins?
Going forward how is the budget expected to change and by how much?
Who have been the top 5 suppliers of litter bins in each of these years?
- What Model of litter bin was purchased from each company?
- How much did the council spend with each?
Has the council followed a tender process? If so, can you provide details including when any existing contracts come to an end.
If the council does not follow a tender process, how does the council select its supplier?
Does the council have a policy for renewals of litter bins? If so, please can I have a description.

Response date: 9 September 2021

Response: Response to this request - A1345578.

Reference: A1345563

Subject: Information regarding procurement and/or tender results decided by the authority, relating to the Social Value (Public Services) Act 2012.

Response date: 7 September 2021

Response: Response to this request - A1345563.

August

Reference: A1345608

Subject: Details focused on contract data for services around facilities management.

Response date: 31 August 2021

Response: Response to this request - A1345608.

Reference: A1345498

Subject: Details of all shared and sub-contracted services operated by other local authorities for and on behalf of Rushcliffe Borough Council.

Response date: 27 August 2021

Response: Response to this request - A1345498.

Reference: A1345588

Subject: Information for these contracts:

Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main ERP system and may include service support, maintenance and upgrades.
Customer Relationship Management (CRM) Solution-this is the organisation’s main CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firmstep
Human Resources (HR) and Payroll Software Solution-this is the organisation’s main HR/payroll system and may include service support, maintenance and upgrades. In some cases the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resourcelink,
The organisation’s primary corporate Finance Software Solution-this is the organisation’s main finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP

Response date: 23 August 2021

Response: Response to this request - A1345588.

Reference: A1345579

Subject: Please send me details for the period 2020-2021 for courier service contracts.

Response date: 23 August 2021

Response: Response to this request - A1345579.

May

Reference: A1345153

Subject: Details of your current office and building cleaning contracts.

Response date: 7 May 2021

Response: Response to this request - A1345153.

Reference: A1345132

Subject: Details of your current awarded Lift Maintenance and Stair Lift Maintenance Contracts.

Response date: 7 May 2021

Response: Response to this request - A1345132.

Reference: A1345092

Subject: Agreements with Earnd (UK company registration number 11391391), between 31 May 2018 and 31 March 2021.

Response date: 7 May 2021

Response: Response to this request - A1345092.

April

Reference: A1345123

Subject: Full list of all main contractors, consultants, sub-contractors & suppliers (including postal address/postcode and office telephone number details which are already in the public domain so if not effected by GDPR) that are or have been involved on the Chapel Lane, Bingham - Leisure Centre, Community Hall & Offices.

Response date: 23 April 2021

Response: Response to this request - A1345123.

Reference: A1345944

Subject: Information about usage of Contracts Finder and procurement rules.

Response date: 14 April 2021

Response: Response to this request - A1345944.

Disclosure Log