Response A1346396

Response to request for information

Response date

28 February 2021

Request

1. Which software supplier do you use for the administration of
   • a) Council Tax
   • b) Business Rates
   • c) Council Tax Support
     In relation to each of the following, please provide the information for current date and January 2021
2. Number of Council Tax accounts paying by direct debit?
   Where possible, please provide the number of accounts split by council tax band.
3. If known, please provide % paying by direct debit split by benefit and non-benefit cases
4. How many business rates payers pay by direct debit?
   

Response

1. Which software supplier do you use for the administration of
   • a) Council Tax
   • b) Business Rates
   • c) Council Tax Support
     In relation to each of the following, please provide the information for current date and January 2021
   • Capita Business Services limited for all
2. Number of Council Tax accounts paying by direct debit? 42,757
   Where possible, please provide the number of accounts split by council tax band.
   • Band A - 3,837
   • Band B - 7,738
   • Band C - 9,431
   • Band D - 8,710
   • Band E - 6,528
   • Band F - 4,063
   • Band G - 2,339
   • Band H - 111
3. If known, please provide % paying by direct debit split by benefit and non-benefit cases
   • Non-benefit - 95.29%
   • Benefit - 4.71%
4. How many business rates payers pay by direct debit?
   • 802