Response 1028273

Response to request for information

Reference

1028273

Response date

13 February 2023

Request

1. What applications is your organisation using for the following back-office functions? 
2. What applications is your organisation using for the following business areas?
3. Does your organisation use the following Microsoft products - Office 365 and Azure?
4. If your organisation uses Microsoft Office 365, how many total licences do you have?
5. Can you provide the main names and email contacts for:
   1. ICT Procurement manager
   2. CIO/Head of ICT
   3. Head Of Cloud/Licencing

Response

What applications is your organisation using for the following back-office functions? 

Application Type - ERP

• Application Vendor/Version* - not applicable
• Contracted Supplier - not applicable
• Contract end date - not applicable

Application Type - Finance

• Application Vendor/Version* - eFinancials
• Contracted Supplier - ABS
• Contract end date - 31 October 2023

Application Type - HR

• Application Vendor/Version* - ResourceLink
• Contracted Supplier - as above
• Contract end date - 30 September 2023

Application Type - Payroll

• Application Vendor/Version* - ResourceLink
• Contracted Supplier - as above
• Contract end date - 30 September 2023

Application Type - Recruitment

• Application Vendor/Version* - not applicable
• Contracted Supplier - not applicable
• Contract end date - not applicable

Application Type - Customer Relations Management

• Application Vendor/Version* - Meritec
• Contracted Supplier - as above
• Contract end date - 30 June 2023

Application Type - Contact centre

• Application Vendor/Version* - NetCall Converse
• Contracted Supplier - Converse
• Contract end date - 31 October 2024

Application Type - Robotic process automation (RPA)

• Application Vendor/Version* - not applicable
• Contracted Supplier - not applicable
• Contract end date - not applicable

*Please distinguish between the application vendor and the supplier through which the application was procured if they are not the same.

 

What applications is your organisation using for the following business areas?

Application Type - Revenue and benefits

• Application Vendor/Version* - Academy
• Contracted Supplier - Capita
• Contract end date - 31 March 2025

Application Type - Housing management

• Application Vendor/Version* - not applicable
• Contracted Supplier - not applicable
• Contract end date - not applicable

Application Type - Social care case management

• Application Vendor/Version* - not applicable
• Contracted Supplier - not applicable
• Contract end date - not applicable

Application Type - Planning

• Application Vendor/Version* - Uniform
• Contracted Supplier - IDOX
• Contract end date - 31 March 2025

Application Type - Library management

• Application Vendor/Version* - not applicable
• Contracted Supplier - not applicable
• Contract end date - not applicable

Application Type - Electoral management

• Application Vendor/Version* - Xpress
• Contracted Supplier - Civica
• Contract end date - 31 March 2024

Application Type - Waste management

• Application Vendor/Version* - Bartec
• Contracted Supplier - as above
• Contract end date - 31 March 2024

Application Type - Election Management

• Application Vendor/Version* - Xpress
• Contracted Supplier - Civica
• Contract end date - 31 March 2024

Application Type - Licensing and compliance

• Application Vendor/Version* - Uniform
• Contracted Supplier - IDOX
• Contract end date - 31 March 2025

*Please distinguish between the application vendor and the supplier through which the application was procured if they are not the same.

 

Does your organisation use the following Microsoft products - Office 365 and Azure?

Product Type - Office 365

• Microsoft
• 30 June 2024

Product Type - Azure

• Microsoft
• 30 June 2024

Total annual contract spend = approx. £60k

 

If your organisation uses Microsoft Office 365, how many total licences do you have?

Licence type - E1

Number of licences - 45

 

Licence type - E3

Number of licences - 275

 

Licence type - E5

Number of licences - not applicable

 

Can you provide the main names and email contacts for:

Role: ICT Procurement manager

• Name: not applicable
• Contact email

 

Role: CIO or head of ICT

• Name: Greg Dwyer
• Contact email: not applicable

 

Role: ICT Procurement manager

• Name: not applicable
• Contact email: not applicable