Response 4108705

Response to request for information

Reference

4108705

Response date

7 October 2026

Request

1. In each of the calendar years 2023, 2024 and 2025, how many pest-related complaints, reports or service requests did the council receive, broken down by pest type: rats; mice; bedbugs; cockroaches; wasps; fleas; ants; other? If you do not record by pest type, please give the total.

2. In each of the calendar years 2023, 2024 and 2025, how many pest control treatments or callouts at residents' homes did the council carry out, or arrange through a contractor?

3. In each of the calendar years 2023, 2024 and 2025, how many fly-tipping incidents did the council record?

4. As at the date of your response:

   • does the council offer a pest control service to residents for their homes (yes/no), and if it has been withdrawn or reduced since 2015, in which year?

   • is the service delivered in-house or by a contractor, and if so, which?

   • what is the standard charge to a resident for a rat treatment, and for a bedbug treatment, including VAT?

   • which residents, if any, qualify for free or discounted treatment?

   • the web address of your pest control page.

Response

Questions 1 and 2.

                                  2023    2024    2025

• Rats                      263     228      283

• mice                        98      113       73

• bedbug                   18        11       14

• cockroaches             3         1         0

• Wasps                   397     200     330

• fleas                        17       21       17

• ants                         12       18       10

Question 3 

2023/24 - 868
2024/25 - 1108
2025/26 - 1430

Question 4 

Please see our pest control page.

Review

Could you please supply or check three items:

1. Question 4(c) asked for the standard charge to a resident, including VAT, for a rat treatment and for a bedbug treatment. The spreadsheet answers question 4 only with in house and the page title. Could you state the two charges?

2. Question 4(d) asked which residents, if any, qualify for free or discounted treatment. Could you answer this?

3. The fly-tipping figures of 38 (2023), 70 (2024) and 64 (2025) look very low compared with what councils report to Defra. Could you confirm whether these are all fly-tipping incidents recorded by the council, and if not supply the full totals?

4. The web address at 4(e) came through only as "Pest Control - Rushcliffe Borough Council", so the full URL would also be helpful.

Response

I can confirm that the first two of your questions are answered on our website. I've provided a link, Pest Control - Rushcliffe Borough Council. If for any reason the link doesn’t work for you then please visit our website Rushcliffe.gov.uk and in the search field type pest control, the results will lead you to this page.

There is another FOI recently responded to for the same question and the figures quoted for that are:

2023/24 - 868

2024/25 - 1108

2025/26 - 1430

Apologies that the figures provided to you, didn’t state the same. You can read the full response of that FOI on our disclosure log here. Response 4093643 - Rushcliffe Borough Council. Again, if the link does not work for you please visit our website detailed above and in the search field type 4093643, the results will lead you to this response.