Response 4030770

Response to request for information

Reference

4030770

Response date

8 June 2026

Request

I am working on a study about how Renters Rights Act is being implemented. 

The same request is being made to all 296 local housing authorities in England. The data is to be complied into a report on the integration of private sector service provision with local housing authority operational practices as part of their response to new Renters Rights Act duties, as typified by adoption of a range of related services provided by Justice For Tenants “JFT” (www.justicefortenants.org).

Please respond by email only (address at the bottom of the form).

Response for: 

1. Has the council's Private Sector Housing enforcement officers been provided with any Justice For Tenants services free of charge (please delete as appropriate):
   1. Bundled services package: Yes - £5000 - pack / Yes - £2000 - pack / No
   2. CPN Generator : Yes / No
   3. Training Course(s) : Yes / No
   4. Model Licence Condition or Policy Documents: Yes / No
   5. Case Reviews/Advice : Yes / No
   6. Other : Yes / No
2. Have charged-for services provided by Justice For Tenants been used ?
   • (please delete as appropriate): Yes / No
3. Were the charged-for services reasonable value for money ?
   • (please delete as appropriate): Yes / No
4. (No question 4 in received request.)
5. If you have not used JFT's services to date but intend to:
   • (please delete options that do not apply):
     1. Use free services only
     2. Use both free and paid-for services
     3. Not Yet Sure
6. Does the council have a formal process for offered/accepted gifts to be registered/recorded ?
   • (please delete as appropriate): Yes / No / Not Sure
7. If JFT services used free of charge have been registered as one or more gifts:
   • (please delete options to leave the best-fit statement):
     1. A single gift entry has been made covering all use together.
     2. Entries are made periodically (monthly/ quarterly/annually) at the end of the period.
     3. Officers are expected to make a gift register entry each time they use a free JFT service.
     4. Not applicable – free use has not been registered as a gift.
8. If JFT services used free of charge have not been registered as a gift:
   • (please delete options to leave the best-fit statement):
     1. Free use is not registered as a gift because there is no personal gain for the officers.
     2. Free use is not registered because the service always free.
     3. Free use is not registered because the value of each use is below the policy threshold.
     4. Not applicable – free use is registered as a gift.

Response

1. Has the council's Private Sector Housing enforcement officers been provided with any Justice For Tenants services free of charge (please delete as appropriate):
   1. Bundled services package: No
   2. CPN Generator : Yes / No
   3. Training Course(s) : Yes / No
   4. Model Licence Condition or Policy Documents: Yes
   5. Case Reviews/Advice : No
   6. Other : No
2. Have charged-for services provided by Justice For Tenants been used ?
   • No
3. Were the charged-for services reasonable value for money ?
   • Not applicable
4. (No question 4 in received request.)
5. If you have not used JFT's services to date but intend to:
   • Use both free and paid-for services
6. Does the council have a formal process for offered/accepted gifts to be registered/recorded ?
   • Yes
7. If JFT services used free of charge have been registered as one or more gifts:
   • Not applicable – free use has not been registered as a gift - Yes.
8. If JFT services used free of charge have not been registered as a gift:
   • None applicable