Response 4045567

Response to request for information

Reference

4045567

Response date

7 July 2026

Request

I would like to request information relating to any recent intranet, staff portal, digital workplace, or internal communications platform redesign or implementation carried out by your organisation.

Please provide the following information, where held:

1. A copy of any project brief, business case, project initiation document, or project plan relating to the intranet/staff portal project.
2. Any design documents, wireframes, user journey documents, information architecture diagrams, sitemap documents, or content structure documents created as part of the project.
3. Screenshots, mock-ups, prototype images, or design visuals showing the intranet/staff portal layout, homepage, navigation, or key internal service pages.
4. Any evaluation, lessons learned report, benefits realisation report, or post-implementation review produced after the project went live.
5. The name of the platform or technology used, for example SharePoint, Viva Connections, Sitecore, Umbraco, Drupal, WordPress, GOSS, Invotra, or another system.
6. The name of any external supplier, agency, consultancy, or implementation partner involved in the project.
7. The approximate project cost or budget, including supplier costs where available.
8. The implementation date or go-live date.

For clarity, I am not seeking personal data, login credentials, confidential security information, or anything that would compromise the security of your systems. If any screenshots or documents contain sensitive internal information, I am happy for those sections to be redacted.

Response

1. A copy of any project brief, business case, project initiation document, or project plan relating to the intranet/staff portal project.
   • We did not produce any of these as the new Intranet was a straight replica of our original Intranet built on the new platform.
2. Any design documents, wireframes, user journey documents, information architecture diagrams, sitemap documents, or content structure documents created as part of the project.
   • As above for question 1.
3. Screenshots, mock-ups, prototype images, or design visuals showing the intranet/staff portal layout, homepage, navigation, or key internal service pages.
   • See separate screenshots of Intranet pages.
4. Any evaluation, lessons learned report, benefits realisation report, or post-implementation review produced after the project went live.
   • None
5. The name of the platform or technology used, for example SharePoint, Viva Connections, Sitecore, Umbraco, Drupal, WordPress, GOSS, Invotra, or another system.
   • Umbraco
6. The name of any external supplier, agency, consultancy, or implementation partner involved in the project.
   • Meritec
7. The approximate project cost or budget, including supplier costs where available.
   • £8,300 budget, cost £6,500
8. The implementation date or go-live date.
   • 16 June 2023