Response 1816445
Response to request for information
Reference
1816445
Response date
2 August 2023
Request
Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc)
- Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.
- Telephony/Voice Services - Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers
- Telephony/Voice Services - Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.
- Telephony/Voice Services - Type of Lines - Please can you split the type of lines per each supplier? PSTN, Analogue, SIP, ISDN, VOIP
- Telephony/Voice Services Number of Lines / Channels / SIP Trunks- Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN
Contract 2 - Incoming and Outgoing of call services. - Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available, please can you provide further insight into why?
- Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.
- Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.
- Minute’s Landlines Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.
- Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
Contract 3 - The organisation's broadband provider. - Broadband Provider- Supplier’s name if there is not information available, please can you provide further insight into why?
- Broadband expiry l Date- please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers
- Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.
Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services. - WAN Provider- please provide me with the main supplier(s) if there is no information available, please can you provide further insight into why?
- WAN Contract expiry Date- please provide day, month, and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers
- Contract Description: Please can you provide me with a brief description for each contract
- The number of sites: Please state the number of sites the WAN covers. Approx. will do.
- WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
- For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.
- Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.
Response
Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc)
1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.
- BT
- Teleware
2.Telephony/Voice Services - Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers
- BT (rolling – each line will have different renewal dates)
- Teleware - 09/2024
3.Telephony/Voice Services - Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.
- BT - Rolling
- Teleware – 3 Years
4.Telephony/Voice Services - Type of Lines - Please can you split the type of lines per each supplier? PSTN, Analogue, SIP, ISDN, VOIP
- BT – Analogue PSTN
- Teleware – Direct Routing
5.Telephony/Voice Services Number of Lines / Channels / SIP Trunks- Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN
- BT – 10 lines are managed by the ICT Service team
- Teleware – Not applicable
Contract 2 - Incoming and Outgoing of call services.
6.Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available, please can you provide further insight into why?
- BT – We do not report on minutes used on these lines. All but one are used for building monitoring services such as lifts, alarms, BMS etc…
- Teleware – 20,000 minutes in a bundle used across all DDI’s.
7.Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.
- BT – Rolling
- Teleware - 09/2024
8.Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.
- BT – Approx £5
- Teleware – Approx £305.00
9.Minute’s Landlines Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.
- BT – 09/2016
- Teleware – 09/2021
10.Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
- Not applicable
- b) Approx 260
Contract 3 - The organisation's broadband provider.
11.Broadband Provider- Supplier’s name if there is not information available, please can you provide further insight into why?
- Virgin Media
- BT
- Daisy Group
12.Broadband expiry l Date- please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers
- Virgin Media – 05/2028
- Daisy Group – 10/2023
- Daisy Group (Fibre Lines) – Rolling – 90 days’ termination notice
- Virgin Media – 12/2027
13.Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.
- Virgin Media - £6,600
- Daisy Group - £4,047.81
- Daisy Group (Fibre Lines) – Approx £4,000
- Virgin Media - £3,638
Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services.
14.WAN Provider- please provide me with the main supplier(s) if there is no information available, please can you provide further insight into why?
- BT (Cotgrave)
- BT (Bingham)
- BT (Crematorium)
- I Need Broadband (Streetwise)
- I Need Broadband (Fountain Court)
- I Need Broadband (Crematorium Backup)
15.WAN Contract expiry Date- please provide day, month, and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers
- BT (Cotgrave) – 31/10/2023
- BT (Bingham) - 31/03/2024
- BT (Crematorium) – 04/05/2027
- I Need Broadband (Streetwise) – 11/04/2028
- I Need Broadband (Fountain Court) – 20/04/2028
- I Need Broadband (Crematorium Backup) – 27/03/2028
16.Contract Description: Please can you provide me with a brief description for each contract
- BT (Cotgrave) – 100Mbps Short haul Circuit
- BT (Bingham) - 100Mbps Short haul Circuit
- BT (Crematorium) – 1Gbps Short haul Circuit
- I Need Broadband (Streetwise) – 1Gbps Short haul Circuit
- I Need Broadband (Fountain Court) – 1Gbps Short haul Circuit
- I Need Broadband (Crematorium Backup) – 100Mbps Wireless Microwave Circuit
17.The number of sites: Please state the number of sites the WAN covers. Approx. will do.
6x sites
18.WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
- BT (Cotgrave) – Approx £4,500
- BT (Bingham) - Approx £6,000
- BT (Crematorium) – Approx £5,680
- I Need Broadband (Streetwise) – £5,147.50
- I Need Broadband (Fountain Court) – £3,984.00
- I Need Broadband (Crematorium Backup) – £3,119.00
19.For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.
- No frameworks were used when procuring these contracts. Due to contract value our ‘three quotation’ process was used, comparing three suppliers for price.
20.Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.
Greg Dwyer - 01159148411 – gdwyer@rushcliffe.gov.uk – Chief Information Officer