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Housing Standards

Our Environmental Health team is responsible for the assessment and improvement of private rented accommodation in our area.

Our objective is to make privately rented homes decent, safe and comfortable to live in.

The team deal with complaints regarding the poor condition of rental accommodation, these complaints include issues such as the presence of damp or mould, lack of heating, dis-repair, lack of fire detection or overcrowding.

We also deal with complaints regarding Blocks of Flats, Houses in Multiple Occupation (HMOs) and HMO Licensing.

In certain circumstances the team also investigates poor housing conditions in owner/occupied properties, but in all cases we consider the principles of our Housing Enforcement Policy 2024-2029 when taking any action.

Damp and Mould

For more information about dealing with damp and condensation in your own home, please see our leaflet below:

Mould, Damp and Condensation leaflet

This mould, damp and condensation leaflet can also be viewed as a webpage. 

Contact us

If you wish to contact us with a problem related to your privately rented property please contact us by telephone 0115 981 9911 or email us at