Response 1847874

Response to request for information

Reference

1847874

Response date

06 October 2023

Request

Please could you list all of the complaints related to waste/refuse collection between 1 September 2022 – 1 September 2023 (if this is unavailable within the most recent 1-year period), with the following headers:

• - Complaint number
• - Date of complaint
• - Category of complaint (e.g. bin not collected, bin men are too noisy, bin not clean, bin broken, can’t find bin etc.)
• - Type of collection (e.g commercial/industrial or domestic complaints)
• - Type of bin (e.g paper & cardboard, plastics & metal, garden waste, general waste - can list multiple bins if relevant)

Response

Thank you for your freedom of information request received on 8 September, whilst the service area does receive service requests on a daily basis we have had no official complaints about refuse collection in the period requested.