Response 3639634

Response to request for information

Reference

3639634

Response date

10 March 2025 

Request

1. Do you use a legal case management system, and if so which one?
2. When purchasing, what other systems were considered?
3. How many users are on the system?
4. What is the length of the contract with the system provider?
5. Is the system hosted or cloud based?
6. Does it have the following functions?
   1. Time recording
   2. Workflows
   3. Reports
   4. Document bundling
   5. Billing

Response

1. Do you use a legal case management system, and if so which one? Yes, Iken desktop
2. When purchasing, what other systems were considered? Not known
3. How many users are on the system? Seven
4. What is the length of the contract with the system provider? Contract to expires 31 July 2025
5. Is the system hosted or cloud based? No
6. Does it have the following functions?
   1. Time recording - yes
   2. Workflows - yes
   3. Reports - yes
   4. Document bundling - not as far as we are aware
   5. Billing - not as far as we are aware