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Response A1346311

Response to request for information

Reference

A1346311

Response date

27 January 2022

Request

  1. Do you currently employ a Chief Data Officer in your Local Authority? (if yes go to Q2, if no go to Q5)
  2. If yes, What is the salary range for this post?
  3. Is this person male / female?
  4. Who does the Chief Data Officer report to?
  5. If no, Is this something you will be considering in the next 3 years?
  6. Do you believe the demand for data insight and analysis has increased in your Local Authority since the start of the Covid Pandemic?
  7. Do you believe the demand for data insight and analysis within your organisation is currently at its highest level?
  8. Please complete the table below relating to the number of enquiries for all Council services received via the following methods for the period 1 April – 31 March: Financial year, Website / Webform, Mobile App, Telephone / Call-centre - 2017-2018  to 2021
  9. What is the job title of the person responsible for data governance in your local authority?
  10. What is the job title of the person responsible for the data strategy in your local authority?
  11. Do you agree/disagree with the statement “Data is the local authorities most valuable asset”?
  12. Do you agree/disagree with the statement “The speed of being able to carry out data analysis will become more important over the next 18 months?”

Response

  1. Do you currently employ a Chief Data Officer in your Local Authority? (if yes go to Q2, if no go to Q5): No
  2. If yes, What is the salary range for this post? Not applicable
  3. Is this person male / female? Not applicable
  4. Who does the Chief Data Officer report to? Not applicable
  5. If no, Is this something you will be considering in the next 3 years? No
  6. Do you believe the demand for data insight and analysis has increased in your Local Authority since the start of the Covid Pandemic? Increased
  7. Do you believe the demand for data insight and analysis within your organisation is currently at its highest level? Unable to quantify this .
  8. Please complete the table below relating to the number of enquiries for all Council services received via the following methods for the period 1 April – 31 March:
    • 2017-2018
      • Website / Webform - 4,282
      • Mobile App - we do not have an App
      • Telephone / Call-centre - 99,363
    • 2018-2019
      • Website / Webform - 5,126
      • Mobile App - we do not have an App
      • Telephone / Call-centre - 98,647
    • 2019-2020
      • Website / Webform - 5,726
      • Mobile App - we do not have an App
      • Telephone / Call-centre - 90,861
    • 2020-2021
      • Website / Webform - 8,045
      • Mobile App - we do not have an App
      • Telephone / Call-centre - 93,567
    • 2021 to date
      • Website / Webform - 6,379
      • Mobile App - we do not have an App
      • Telephone / Call-centre - 64,128
  9. What is the job title of the person responsible for data governance in your local authority? All of the Council's Lead Specialists are responsible for Data Governance.
  10. What is the job title of the person responsible for the data strategy in your local authority? Not applicable
  11. Do you agree/disagree with the statement “Data is the local authorities most valuable asset”? Agree
  12. Do you agree/disagree with the statement “The speed of being able to carry out data analysis will become more important over the next 18 months?” Disagree

FOI Responses ICT 2022