Cost of Living
Cost of living advice
The Government has announced a range of measures to assist with the rising cost of living and more information is available on the GOV.UK help for households webpage.
Find support, information, advice and guidance to help you and your family, friends and communities from Nottinghamshire County Council.
Additional information has been provided with the help with the cost of living.
Low-income households across the UK are starting to receive the latest instalment of cost-of-living payments from October 31, 2023.
Those on Universal Credit will receive £300 directly by November 19, without the need to make a claim. All will be paid directly into eligible recipients' bank accounts. The Council does not deal directly with these payments, please find out more on the Department of Work and Pensions webpage.
There are also several options available that might be of some assistance to residents:
Maximising your income / benefits
Universal Credit (UC) ‐ the Department of Work and Pensions want to encourage people who could be better off financially to consider moving to UC. They estimate that more than half of current claimants will be better off. For further information go to:
Universal Credit: What Universal Credit is - GOV.UK (www.gov.uk)
Pension Credit - this is one of the most under-claimed benefits by those of pension-age. If you are entitled to Pension Credit this can lead to additional help with Council Tax and free TV licences for over 75's. To check if you, or a family member might be entitled to Pension Credit, please go to:
Pension Credit calculator - GOV.UK (www.gov.uk)
Rising food and energy bills
Household Support Fund
Extra support to help with rising bills is now being offered to Rushcliffe residents, led by Nottinghamshire County Council.
Thanks to the Government’s Household Support Fund (HSF) Nottinghamshire County Council, Rushcliffe and other Borough and District partners will continue to share vital money worth £11.2 million to those in immediate need of help, because of the rising costs of food and energy between March 2023 and March 2024.
Housing Benefit / Council Tax Support if you are pension-age and live in rented accommodation and are on a low income you may be able to claim help with your rent. If you pay Council Tax and are on a low income you may be able to claim Council Tax Support. To check potential entitlement and to make a claim go to:
Benefit Calculator and Claim (teamnetsol.com)
General benefit advice
For all general benefits advice go to:
Browse: Benefits - GOV.UK (www.gov.uk)
Benefit calculators - there are also various benefit calculators available which provide independent advice regarding benefits you may be entitled to:
Benefit and budgeting calculator | Policy In Practice (betteroffcalculator.co.uk)
Managing your money / expenditure
If you need help to manage your money and general budgeting advice, there is a useful tool available on the Citizens Advice website:
If you are experiencing difficulties with your household energy costs in the first instance, please discuss this with your provider.
The Citizens Advice website also contains some useful information regarding grants and benefits available to help pay energy bills, see:
If you are having difficulties with your water payments Severn Trent's Big Difference scheme is available for those on a low income, see:
If you are in private rented or Housing Association accommodation and your rent is not covered in full by Housing Benefit or the Housing Element of Universal Credit the council has limited funding to support some shortfalls via our Discretionary Housing Payment scheme, please see:
Discretionary housing payment - Rushcliffe Borough Council
If you require more specialised housing advice, our Housing team have a number of options available, see:
Housing advice and homelessness - Rushcliffe Borough Council
If you are tenant of Metropolitan Thames Valley Housing there is help available with maximising your income, reducing expenses, getting grants, and accessing specialist support, see:
Money advice - Metropolitan Thames Valley (mtvh.co.uk)
If you are a tenant of Platform Housing, they have a Wellbeing Fund available to provide support for their tenants:
Platform Wellbeing Fund | Platform Housing Group (platformhg.com)
Council services - County Council
Nottinghamshire County Council have a range of support in line with their services.
Citizens Advice Bureau also have a range of support available:
Universal Credit (UC)
Contact the national Help To Claim line 8am – 6pm Monday to Friday on 0800 144 8 444
Citizens Advice Adviceline on 0300 330 5457
Rushcliffe Advice network:
Tel: 0115 982 7252 Mob: 07795 695574
Bingham Advice Centre:
Bingham Town Council
The Old Court House
Telephone: 07549 184832
Opening Hours: Every Wednesday 9:30am- 12:30pm
Drop in for advice
Cotgrave Advice centre:
All Saint’s Church
TEL: 0115 989 3294
Opening hours: Mondays 5-7pm, Tuesdays and Thursdays 9am – 12pm
West Bridgford Advice Centre:
St. Giles Church Hall
TEL: 0115 982 1475 (Wednesdays only)
Opening Hours: Wednesdays 9:30am - 12:30pm
Radcliffe on Trent Advice Centre:
St Mary’s Hall
Radcliffe on Trent
Opening times: Thursdays 9:30 – 12:30pm
Keyworth Advice centre:
Keyworth Village Hall
TEL: 07584 843086
Opening Times: Tuesdays 1:00pm - 4:00pm
Contact the Citizens Advice Debt team on 0115 945 3989.
If you need specialised advice on debt issues, something useful sites include:
Rushcliffe Community Assistance
For information on warm spaces, food banks, food & meals offers, loneliness and cost of living support please see the Community Assistance Documents.
Food Banks and other food outlets
Sewa Day Foodbank - call 07851 422396.
Free or reduced cost furniture and white goods
The Arches is a charity that provides free furniture for those in need. The customer must be referred by a professional (GP, Social worker, Housing officer etc) and they do not deliver so the customer must be able to transport whatever furniture they receive.
Rushcliffe housing team can only refer customers that we have assisted into housing. Any other customers would need to approach another professional that may be assisting them such as their GP or a social worker.
The Furniture project:
The Furniture project is an organisation that provides reduced price furniture to those in need. There is a cost for the items but they can deliver.
The customer must be referred by a professional (GP, Social Worker, Housing Officer etc)
Rushcliffe’s Housing Options team can only refer customers that we have assisted into housing. Any other customers would need to approach another professional that may be assisting them such as their GP or a social worker.