Response 2529014

Response to request for information

Reference

2529014

Response date

24th & 30th November 2023

Request

1. The number of times between 1st April 2022 and 31st March 2023, or the nearest available twelve-month period, that private bailiffs/enforcement agents have been instructed to enforce debts to the local authority relating to each of the following;
   1. Council Tax
   2. Parking
   3. Housing Benefit overpayments
   4. Business Rates
   5. Commercial Rents
   6. Any other debt types, including any other overpayments.
      
      By “private bailiffs/enforcement agents” we mean those who are self-employed or who work for private companies, including as high court enforcement officers. Please include cases where local authority employees have visited a property to enforce a warrant of control.
      
      
2. Before seeking a liability order for a resident for Council Tax arrears, do you take any of the following steps? Please indicate the steps you take.
   
   • Assessment of their income and expenditure,
   • Assessment of whether the resident (or anyone else) in their household is vulnerable,
   • Referral to your Council Tax Reduction / Support scheme,
   • Referral to income maximisation,
   • Referral to a free debt advice organisation.
3. Do you signpost residents to one or more free debt advice agencies as part of your Council Tax collections process? (Yes/No) If so, which charities?
4. Have you adopted the Standard Financial Statement as a tool for objectively assessing income and expenditure as part of your Council Tax collections process? (Yes/No)
5. Do you have a formal policy in place for dealing with residents in vulnerable circumstances as part of your collections process for Council Tax arrears? (Yes/No)
   If so, please may you provide a copy of the policy if it is for public consumption.
6. Do you currently have a policy of exempting recipients of Council Tax Support / Reduction from the use of bailiff action? (Yes/No)
7. Have you adopted the Citizens Advice/Local Government Association Council Tax Protocol? (Yes/No)

With reference to question 2, please could you provide a ‘Yes/No’ answer against the different categories which have been provided.

Response

1. The number of times between 1st April 2022 and 31st March 2023, or the nearest available twelve-month period, that private bailiffs/enforcement agents have been instructed to enforce debts to the local authority relating to each of the following;
   1. Council Tax
      01/04/2022 – 31/03/2023 - 2047
   2. Business Rates
      01/04/2022 – 31/03/2023 – 100
   3. Parking Services
      01/04/2022 - 31/03/2023 - 130
2. Before seeking a liability order for a resident for Council Tax arrears, do you take any of the following steps? Please indicate the steps you take.
   1. Assessment of their income and expenditure,
   2. Assessment of whether the resident (or anyone else) in their household is vulnerable,
   3. Referral to your Council Tax Reduction / Support scheme,
   4. Referral to income maximisation,
   5. Referral to a free debt advice organisation. 
      

      Details can be found on our website at the following link

       Council Tax Recovery and Enforcement Policy 2023 - Rushcliffe Borough Council

3. Do you signpost residents to one or more free debt advice agencies as part of your Council Tax collections process?  (Yes/No) If so, which charities?
   

   Details can be found on our website

   Council Tax Recovery and Enforcement Policy 2023 - Rushcliffe Borough Council

4. Have you adopted the Standard Financial Statement as a tool for objectively assessing income and expenditure as part of your Council Tax collections process? (Yes/No)
   
   No
5. Do you have a formal policy in place for dealing with residents in vulnerable circumstances as part of your collections process for Council Tax arrears? (Yes/No)
   
   

   Details can be found on our website

   Council Tax Recovery and Enforcement Policy 2023 - Rushcliffe Borough Council

6. Do you currently have a policy of exempting recipients of Council Tax Support / Reduction from the use of bailiff action? (Yes/No)
   
   No
7. Have you adopted the Citizens Advice/Local Government Association Council Tax Protocol? (Yes/No)
   
   No

Before seeking a liability order for a resident for Council Tax arrears, do you take any of the following steps? Please indicate the steps you take.

• Assessment of their income and expenditure.
  Yes if they contact us with the information

• Assessment of whether the resident (or anyone else) in their household is vulnerable.
  Yes if we hold the information

• Referral to your Council Tax Reduction / Support scheme.
  Yes

• Referral to income maximisation.
  No

• Referral to a free debt advice organisation. 
  
  No