Response 3852944

Response to request for information

Reference

3852944

Response date

3 December 2025

Request

As of today’s date, how many employees in your organisation are classed as lone workers at least some of the time? Please provide this as a number and a percentage of total staff.

Please provide a breakdown of lone workers by department or role.

What is the gender split (male, female, other) of your lone worker population?

How many lone worker employees are provided with Personal Safety Devices (such as GPS-enabled panic alarms, wearable trackers, and/or mobile apps that can alert supervisors or emergency services if a worker is in distress)?

• Please provide this as a percentage

How many safety-related incidents involving lone workers were reported in the time period from 1 January 2024 to 31 December 2024? 
If possible, please break this down by:

• Type of incident (accident, near-miss, physical assault, verbal abuse, harassment, etc.)
• Whether the employee had access to a Personal Safety Device at the time.

Are employees provided with follow-up support (counselling, safety briefings, debrief sessions) after incidents? 

• Please indicate the number of employees who received such support following an incident as a percentage.

What is the staff turnover rate for lone worker roles in the time period from 1 January 2024 to 31 December 2024?

Response

As of today’s date, how many employees in your organisation are classed as lone workers at least some of the time? Please provide this as a number and a percentage of total staff.

• 90 staff - 28%

Please provide a breakdown of lone workers by department or role.

• 9 facilities staff: 8 male, 1 female
• 4 cleaners / football attendants: 1 male, 3 female
• 6 staff at Country Park: 6 male
• 3 in Property team: 2 male, 1 female
• 3 Communications team: 2 male, 1 female
• 21 Planning: 13 male, 8 female
• 22 Environmental Health: 8 male, 14 female
• 15 Housing: 5 male, 10 female
• 2 Refuse depot: 2 male
• 5 Streetwise: 5 male

What is the gender split (male, female, other) of your lone worker population?

• 47 male
• 43 female

How many lone worker employees are provided with Personal Safety Devices (such as GPS-enabled panic alarms, wearable trackers, and/or mobile apps that can alert supervisors or emergency services if a worker is in distress)?

• 57 devices are issued 63% - some of these are shared amongst the team as some teams are not always lone working and some work shift patterns and therefore not necessary to issue one lone worker device per employee. An example of this is the Facilities Team who work shift pattern so not all 9 staff are working at the same time.

How many safety-related incidents involving lone workers were reported in the time period from 1 January 2024 to 31 December 2024? 

• We do not record on the accident system whether the employee is a lone worker or not - so unable to provide this data. We have however not had any accidents to lone workers as a result of them being a lone worker.

Are employees provided with follow-up support (counselling, safety briefings, debrief sessions) after incidents? 

• Unable to provide this information as we do not record details against incidents on whether they have received any follow up support. Some support such as debrief sessions would be organised locally by the manager and not recorded anywhere.

What is the staff turnover rate for lone worker roles in the time period from 1 January 2024 to 31 December 2024?

• We do not record details of whether an employee is a lone worker on a system and therefore unable to run a report in relation to turnover rate. Looking at the names of who left during the 12 months I believe 8 out of 31 Leavers were potential lone workers. Turnover rate across the Council for this time period was 9.8%.