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Response 3715772

Response to request for information

Reference

3715772

Response date

30 April 2025

Request

For 2021 to 2025 by financial year:

  1. How many accounts were raised at billing in financial year?
  2. What was the total value of liability in financial year?
  3. How many accounts were in arrears at the end of the financial year?
  4. How was the value of arrears in that financial year?
  5. How many council tax cases were referred to bailiffs?
  6. How much money was retrieved by the bailiffs?
  7. How much debt was written off by the council in that financial year?
  8. Do you currently  have a formal policy in place for dealing with residents in vulnerable circumstances as part of your collections process for Council Tax arrears?
  9. Do you currently have a policy of exempting recipients of Council Tax Support / Reduction from the use of bailiff action?

Response

  1. How many accounts were raised at billing in financial year?
    • 2021/22 - 52,420
    • 2022/23 - 53,622
    • 2023/24 - 54,675
    • 2024/25 - 55,376
  2. What was the total value of liability in financial year?
  3. How many accounts were in arrears at the end of the financial year?
    • Information no longer held for that specific time

  4. How was the value of arrears in that financial year?
  5. How many council tax cases were referred to bailiffs?
    • 2021 - 1,620
    • 2022 - 1,780
    • 2023 - 1,874
    • 2024 - 1,707
  6. How much money was retrieved by the bailiffs?
    • 2021 - £589,793.55
    • 2022 - £563,259.49
    • 2023 - £699,072.22
    • 2024 - £735,717.37
  7. How much debt was written off by the council in that financial year?
    • 2021 - £14,787.54
    • 2022 - £10,605.13
    • 2023 - £274,424.36
    • 2024 - £180,278.10
  8. Do you currently  have a formal policy in place for dealing with residents in vulnerable circumstances as part of your collections process for Council Tax arrears?
    • Yes
  9. Do you currently have a policy of exempting recipients of Council Tax Support / Reduction from the use of bailiff action?
    • No