Response 3855774
Response to request for information
Reference
3855774
Response date
19 December 2025
Request
Telephone System
- What make is your telephone system?
- How old is the telephone system you operate?
- How many users do you have?
- Is your telephone system cloud based or on premise?
- Can your switchboard operators transfer external incoming calls to all users across your estate?
- How many extensions does your telephone system have?
Telecoms Estate
- How much do you spend annually on telecoms?
- Do you know how this is split into Voice Telecoms / Data Networking / Mobile Communications / Maintenance?
- How many analogue lines do you have?
- How many ISDN2 Services do you have?
- How many ISDN30 Services do you have?
- How many mobiles do you have?
- Have you done anything about the Analogue Switch Off / Digital Switch On? If so, what have you done?
- What are the contact details for the person who looks after telecoms and the costs associated with these?
Microsoft
- How much do you spend annually with Microsoft?
- How often do you review licensing costs?
Response
Telephone System
- What make is your telephone system? Netcall
- How old is the telephone system you operate? 4 years old
- How many users do you have? 16
- Is your telephone system cloud based or on premise? Cloud
- Can your switchboard operators transfer external incoming calls to all users across your estate? Yes
- How many extensions does your telephone system have? 23
Telecoms Estate
- How much do you spend annually on telecoms? £18,000
- Do you know how this is split into Voice Telecoms / Data Networking / Mobile Communications / Maintenance? We pay upfront for 3500 a month Minutes / Sip traffic and Maintenance and contact centre 12,000 the other 6,000 in mobile and Data package
- How many analogue lines do you have? None
- How many ISDN2 Services do you have? Around 300
- How many ISDN30 Services do you have? None
- How many mobiles do you have? 124
- Have you done anything about the Analogue Switch Off / Digital Switch On? If so, what have you done? All lines have been moved
- What are the contact details for the person who looks after telecoms and the costs associated with these? Andrew Disney ADisney@rushcliffe.gov.uk
Microsoft
- How much do you spend annually with Microsoft? £150,000
- How often do you review licensing costs? Renewal is due June 2026, 3 years
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