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Response 3757506

Response to request for information

Reference

3757506

Response date

27 June 2025

Request

The number of distinct Asset and/or Fault Management Systems currently in use within your organisation?

For each identified system, please provide:

  1. The name of the supplier or vendor.
  2. The functional scope of the system (e.g., facilities, IT assets, infrastructure, etc.).
  3. Any features considered to be specialist or specific to the agency’s use case.
  4. The approximate number of users.
  5. The total contract value (including any extensions or renewals, if applicable).
  6. The duration of the contract (initial term and any extension periods).
  7. The start and end dates of the contract.

Response

ICT Services

  1. The number of distinct Asset and/or Fault Management Systems currently in use within your organisation?

Regarding IT Asset and Fault Management Systems: Rushcliffe Borough Council does not directly hold a distinct IT asset and/or fault management system. These services are provided and managed by our external Managed Service Provider (MSP) . As such, the detailed information pertaining to this specific system (as requested in question 2 below) is not held by Rushcliffe Borough Council for the purposes of the FOIA. We offer this explanation in line with our duty under Section 16 of the FOIA to provide advice and assistance.

  1. For each identified system, please provide:
  2. The name of the supplier or vendor.
  3. The functional scope of the system (e.g., facilities, IT assets, infrastructure, etc.).
  4. Any features considered to be specialist or specific to the agency’s use case.
  5. The approximate number of users.
  6. The total contract value (including any extensions or renewals, if applicable).
  7. The duration of the contract (initial term and any extension periods).
  8. The start and end dates of the contract.

For the IT Asset and Fault Management System (managed by MSP):

  1. Is your organisation actively exploring or open to the idea of consolidating multiple systems into a single platform to achieve cost savings or operational efficiencies?

The Council's recent ICT Strategy outlines a commitment to regularly review systems for efficiency, which includes considering consolidation where appropriate

  1. Please provide the contact details (name, role, and email address) of the person best placed to discuss system rationalisation and future procurement opportunities.

Enquiries regarding system rationalisation and future procurement opportunities should be directed to the Relevant Department, e.g., Procurement Team or Department through Customerservices@rushcliffe.gov.uk

Streetwise

  1. The name of the supplier or vendor. RAMS ASSIST
  2. The functional scope of the system (e.g., facilities, IT assets, infrastructure, etc.). Vehicle checks/fault reporting
  3. Any features considered to be specialist or specific to the agency’s use case. NO
  4. The approximate number of users. 50
  5. The total contract value (including any extensions or renewals, if applicable). 3 years
  6. The duration of the contract (initial term and any extension periods) Annual rolling
  7. The start and end dates of the contract. Annual rolling

Community Facilities

We use a system called PSS live to record our play ground faults

Public Sector Software

  1. The name of the supplier or vendor. PSS Live
  2. The functional scope of the system (e.g., facilities, IT assets, infrastructure, etc.). Playground fault monitoring
  3. Any features considered to be specialist or specific to the agency’s use case. NO
  4. The approximate number of users. 15
  5. The total contract value (including any extensions or renewals, if applicable). Annual rolling
  6. The duration of the contract (initial term and any extension periods). Annual rolling
  7. The start and end dates of the contract. Annual rolling

FOI Contracts and Procurement