You are here :

Disruption to services

Although we always try to keep disruption to an absolute minimum, there are occasions when circumstances outside our control (e.g. severe weather) can affect the services we provide.

We will do our utmost to inform people of any potential disruption. However, if you have any queries or concerns about a service you receive, please do not hesitate to contact us.

In the event of an emergency such as flooding contact us on our emergency hotline - 0115 981 1143.

Severe weather

The Met Office’s National Severe Weather Warning Service (NSWWS) provides warnings of hazardous weather conditions.

The Environment Agency publishes a summary of flood warnings and river levels. Residents and businesses at risk of fluvial flooding are encouraged to register for warnings from the Floodline service. For further information on flooding, please refer to our frequently asked questions.

Seasonal driving advice is available from the AA and RAC. A map of gritting routes is available on Nottinghamshire County Council’s website.

Advice on animal welfare during severe weather is available from the Department for Environment, Food & Rural Affairs (Defra).


Information on disruption to the highway network is published on the Nottingham Travelwise website. Updates are also available via the BBC, Nottinghamshire County Council and the Highways Agency.

Information on bus services is available from Nottingham City Transport and Trent Barton.

Updates on disruption to the rail network are available via National Rail enquiries.

Further information on travel and transport is available on Nottinghamshire County Council’s website.


Please visit Nottinghamshire County Council’s website for a list of school closures.

Utility supplies

If you need to report disruption to utility supplies, please contact the following: