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Large unwanted items

Making a booking

The first item will cost £17.00, any other item thereafter will be charged at £8.25. There are no concessions. Collections are normally made on Tuesdays (for non scrap metal items) and you will be able to choose a suitable date from those available when you make a booking.

If you have a shed that needs collecting, please ring us for a quote on 0115 981 9911 as sheds are not charged at the above rate.

You can now make a booking online or you can call our Customer Services Centre on 0115 981 9911 between 8.30am and 5pm, Monday to Friday. Payment will be taken in advance over the telephone using your credit or debit card.

Collections are normally made on Tuesdays for non-scrap metal items (dining tables, chairs, beds, settees etc).

Leave your items outside your property in a place where we can get to them as near as possible to where the refuse vehicle will pass, but not on the public highway (ie the road or pavement). A collection date will be confirmed with you when you book.

The Council no longer offers a scrap metal collection service. It is important that you use a reputable company to ensure that your items are properly disposed of or recycled. The Council works closely with Streetwise Environmental Services Limited who are able to provide a service for disposal of scrap metal and other items. Streetwise will provide you with a competitive quote to dispose of items such as fridges, cookers, freezers and washing machines. They can also provide a quote for other items that the council cannot take away in the back of a refuse vehicle such as old vacuum cleaners, televisions, microwaves and old computers which will all be recycled wherever possible. For a quote please contact them on 0115 9148408.

Frequently asked questions

Can I put my old items to good use, rather than just scrapping them?

Contact a local charity of your items are in a reasonable condition. Use our A-Z of Waste to see what you can do with different items. Contact us for more information.

What can be collected?

We will collect household items such as beds, sofas, chairs, dining tables, carpets, garden furniture and fixtures and fittings.

We have to make clear distinctions about what 'one' item means. Our guidelines are that if something is of no use on its own then it doesn't count as an item. For example:

  • A bed, mattress and headboard counts as one item because a headboard and mattress are only ever used with a bed
  • A three piece suite counts as three items - the chairs would be perfectly useable without the sofa
  • Items in a bathroom suite are separate items - a toilet doesn't require a bath to be useful.

Please note: collections are made using a standard refuse vehicle. In a very small number of cases, it may not be possible to collect your item because it could damage the vehicle or pose a health and safety risk to our staff. When you arrange your collection, our customer services staff will ask you some questions about the size and approximate weight of the item.

What if i do not want to use your service?

You can take any unwanted items to a Household Waste Recycling Centre (the tip)

What can't be collected?

This service does not collect commercial or industrial waste, builders' rubble, paving slabs, hazardous/chemical waste, pesticides, oils and any items that are too large to be safely lifted into our vehicles. For more information, please contact us. Read more about the collection of hazardous waste, commercial/trade waste, medical waste, and asbestos.

Why do I need to pay in advance?

It is less time consuming and more efficient.

You can either pay over the phone, online or visit the Rushcliffe Customer Contact Centre, Rectory Road or the Central Works Depot at Abbey Road to pay by credit/debit card. You could also send a cheque/postal order with the following details:

  • Name
  • Address
  • Contact number
  • Number of items for collection
  • Description of items for collection.

Once we have received your payment we will contact you to book a suitable date.

What if I change my mind - can I get a refund?

If you no longer require the service, please let us know so we can cancel the booking and refund you the money.