Day of collection
Find your day of collection and colour of bin being collected with our online refuse collection calendar.
- On your collection day, place your bin at the edge of your property at the nearest point to the footpath or highway, closest to where the collection vehicle passes. It will be returned to this position.
- Collection date calendars are delivered to every household once a year (if you need a new calendar, contact us).
- Bins will only be emptied on the days shown on your collection calendars.
- We will only empty bins that have closed lids and no extra waste will be taken.
Your grey bin is for household waste that cannot be recycled or composted in your blue or green bin or at recycling sites.
Please wrap food waste in paper and/or plastic bags before placing in the bin and keep the lid shut. Make sure bags are free of air as this takes up space in the bin. Think carefully about what you are throwing away- can it be reused or recycled?
Your blue bin is for paper, card, plastic bottles, mixed food and drinks cans.
Your garden waste bin is for green organic garden waste.
It now costs residents £30 per year for us to collect one green bin. Each additional bin costs £15 per year. Find out more about the garden waste scheme.
We collect your used batteries. Put your used household batteries in the bag provided, place on any colour bin, any week and we will recycle them. Find out what batteries we collect.
Large unwanted item collections
For a small charge we can collect your large household items.
If there are five or more people in a household or where two or more children are in nappies, you may be entitled to an extra grey bin. We will need to check to your waste to find out what your need is.
Help for elderly, infirm or disabled people
We understand that not everyone is able to manage a wheeled bin, so we offer an assisted collection service. If you are struggling with your bin, contact us online and a waste advisor will decide whether we can help you out. Please note that if you live with an able-bodied person then you will not be offered an assisted collection.
If your bin has been missed, complete our online report a problem form to contact us. However, if you have forgotten to put your bin out, you will need to wait until the next collection day, or take your refuse to your nearest Household Waste Recycling Centre.
Lost or stolen bins
If your bin goes missing, complete our online missing bin form or contact us. We’ll investigate what happened, and hopefully be able to find it. If your bin is damaged, it will generally be replaced free of charge. If the damage is as a result of misuse, you have to pay for a replacement.
Householders’ duty of care - what are you responsible for?
Householders are legally responsible for making sure their waste is disposed of by an authorised waste carrier. If you use a waste carrier who doesn't have the correct licence and your waste is dumped illegally (fly tipping), you are responsible and will be liable to prosecution and could be fined up to £5,000.
So, always remember to check the licence of a waste carrier you employ and note their licence numbers. People that would need a waste carriers licence are odd jobbers, gardeners, builders and others offering a waste collection services.
Rushcliffe Borough Council is exempt from holding a waste carriers licence because we are a Waste Collection Authority and hold a Waste Management Licence (WML No:43426).