Contact Customer Services

Details of the various ways you can get in touch with Rushcliffe Borough Council.

Visit us

The Rushcliffe Customer Services Centre is in West Bridgford Police Station on the corner of Rectory Road and Bridgford Road.

Address:

Rushcliffe Community Contact Centre
Rectory Road
West Bridgford
Nottingham
NG2 6BU.

Map:  RCCC Location Map and Close up RCCC Map.

Open for face to face customers from 8am to 6pm, Monday to Friday, and from 9am to 1pm on Saturdays.

For planning enquiries: A duty planner is available at the Rushcliffe Community Contact Centre for face to face enquiries Monday to Friday from 9.30am - 1pm, and also on Wednesday afternoons from 1.30pm - 5pm.

Email us

You can contact the Council at customerservices@rushcliffe.gov.uk

If you wish to contact a specific member of staff, Council email addresses have the format: initialsurname@rushcliffe.gov.uk.

Call us

You can telephone the Council on 0115 981 9911. We are open for calls from 8am to 6pm, Monday to Friday.

You can fax us on 0115 945 5882.

We have a 24 hour telephone payments hotline - 0115 914 8533.

You use this for paying council tax, business rates, hire of facilities, rental of home alarms, pest control treatments, clearing of blocked drains, waste collection and rents for business premises, septic tank and cesspool emptying.

We accept Switch, Visa Delta, Solo, Visa, Mastercard and Maestro.

In the event of an emergency such as flooding contact us on our emergency hotline - 0115 981 1143

Visit one of our contact points

We have several contact points throughout the borough:

  • Cotgrave: Police contact point, The Precinct, Cotgrave, Nottingham NG12 3JQ. Wednesday 9am-1pm.
  • Bingham: Bingham Health Centre on Newgate Street, NG13 8FD. Monday, Tuesday, Thursday, Friday 9am- 5pm and Wednesday 9am-1pm.
  • East Leake contact point: Parish Council Office, Main Street LE12 6PF. Tuesday 9am-12.30pm.
  • Keyworth contact point: Centenary Lounge, Keyworth Village Hall, Elm Avenue NG12 5AN. Friday 9am-1pm.

 

Contact us by post

To contact Rushcliffe Borough Council by post, use the following address:

Rushcliffe Borough Council
Civic Centre
Pavilion Road
West Bridgford
Nottingham
NG2 5FE.

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