Contact Customer Services
Details of the various ways you can get in touch with Rushcliffe Borough Council.
The Rushcliffe Customer Services Centre is in West Bridgford Police Station on the corner of Rectory Road and Bridgford Road.
Rushcliffe Community Contact Centre
Open for face to face customers from 8am to 6pm, Monday to Friday, and from 9am to 1pm on Saturdays.
For planning enquiries: A duty planner is available at the Rushcliffe Community Contact Centre for face to face enquiries Monday to Friday from 9.30am - 1pm, and also on Wednesday afternoons from 1.30pm - 5pm.
You can contact the Council at firstname.lastname@example.org
If you wish to contact a specific member of staff, Council email addresses have the format email@example.com.
You can telephone the Council on 0115 981 9911. We are open for calls from 8am to 6pm, Monday to Friday.
You can fax us on 0115 945 5882.
We have a 24 hour telephone payments hotline - 0115 914 8533.
You use this for paying council tax, business rates, hire of facilities, rental of home alarms, pest control treatments, clearing of blocked drains, waste collection and rents for business premises, septic tank and cesspool emptying.
We accept Switch, Visa Delta, Solo, Visa, Mastercard and Maestro.
Visit one of our contact points
We have several contact points throughout the borough:
- Cotgrave: Police contact point, The Precinct, Cotgrave, Nottingham NG12 3JQ. Wednesday 9am-1pm.
- Bingham: Bingham Health Centre on Newgate Street, NG13 8FD. Monday to Friday 9am- 5pm.
- East Leake contact point: Parish Council Office, Main Street LE12 6PF. Tuesday 9am-12.30pm.
- Keyworth contact point: Centenary Lounge, Keyworth Village Hall, Elm Avenue NG12 5AN. Friday 9am-1pm.
- Radcliffe on Trent contact point: St Marys Church Hall, Main Road NG12 2FD. Thursday 9.30am-12.30pm
The police closed Ruddington police station in June as part of their rationalisation plan. The number of customers visiting us was small and customers can visit us at another local contact point at Keyworth Centenary Lounge (open Friday 9am till 1pm), our main centre in West Bridgford or online. The force is now looking for other ways to ensure a continued police presence in the village.
The Bingham contact point will move to the new Bingham Medical Centre from 11 November 2013 and will be open Monday to Friday 9am - 5pm.
Contact us by post
To contact Rushcliffe Borough Council by post, use the following address:
Rushcliffe Borough Council