Guidance for reporting fraud

We have listed below some of the things you should consider when contacting us to report a suspected fraud.

Please use this information to help you to give us as much information as possible to get a positive end result.

The type of information we need about the person claiming benefit includes:

  • A description of the person you are reporting – their age, height, build, hair colour/style and any distinguishing features
  • Do they own a vehicle?
  • If they do, what is the make/model colour and registration of the vehicle?
  • Where the vehicle is usually parked (this information helps if we have to carry out any surveillance)
  • If they are working, do you know where they work?
  • If you don't know who they work for, do you know what time the person leaves home for work?
  • How do they get to work? Do they own a vehicle, are they collected, do they walk, catch the bus, cycle?
  • If they are collected, who picks them up and in what kind of vehicle?
  • What time do they leave for work and return home?
  • What days do they work?
  • Do they wear a uniform to work?
  • How long have they been working?
  • Do they have undeclared savings?
  • How much do they have?
  • Do you know where their savings are held e.g. bank, building society?
  • How do you know?

If you suspect that someone is living with the claimant and they haven't told us, we need to know:

  • The name of the person living with the claimant
  • A description of the person (not the claimant) – giving their age, height, build, hair colour/style and any distinguishing features
  • What is their relationship to the claimant e.g. living together, lodger, etc?
  • Does this person work and, if so, where?
  • If you don't know who they work for, do you know what time the person leaves home for work?
  • How do they get to work? Do they own a vehicle, are they collected, do they walk, catch the bus, cycle?
  • If they are collected, who picks them up and in what kind of vehicle?
  • What time do they leave for work and return home?
  • What days do they work?
  • Do they wear a uniform to work?
  • How long have they been working?
  • Do they own a vehicle?
  • If they do, what is the make/model colour and registration of the vehicle?
  • Where the vehicle is usually parked (this information helps if we have to carry out any surveillance)?

If you are receiving benefit yourself it is your responsibility to notify the us immediately of any change in your circumstances that may affect your entitlement to benefit. You cannot assume that other organisations e.g. the Department for Work and Pensions and HM Revenue and Customs (HMRC), will notify us on your behalf.

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